• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Spectre x360 - 15-df0106ng
Microsoft Windows 10 (64-bit)

Hello,

I have an HP Envy x360 15-df0106ng convertible laptop, running Windows 10 version 22h2, Intel(R) Core(TM) i7-8565U - 8th generation 1.8GHz.

I downloaded the relevant driver from the HP website HERE, specifying my PC's specifications.

It offered me four drivers, only one of which would display a list of three useful drivers.

According to the small checked box at the bottom left of the photo (see attached photo 1),

there are three possible selections:

- Realtek PCIE CardReader ...

PHOTO 1.jpgPHOTO 2.jpgPHOTO 3.jpgPHOTO 4.jpg

However, after testing the three drivers, I received a message (see photo 2,3,4), in which I was asked to ask my HP supplier for an updated driver.

 

So I'm contacting you because I need a specific, updated driver to reinstall Windows 10 on my HP laptop, which is no longer under warranty.

So any help would be greatly appreciated, thank you.

 

Note:

I'm telling you about a previous intervention:

Following a graphics card failure a month ago, I swapped the original motherboard for another one. The old motherboard was referenced: DAOX38MBAFO-Rev.F, FOR a new motherboard: DAOX38MBAGO-Rev.G, which was recognized and allowed my computer to restart properly, and it worked properly...

 

I'm attaching a 500GB Internal SSD TEST: TEST SUCCESSFUL (PHOTO 5)

AND a TEST of the internal RAM: TEST SUCCESSFUL (PHOTO 6)

PHOTO 5.pngPHOTO 6.png

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.