• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-14-2020 08:57 AM - edited ‎04-14-2020 09:12 AM

HP Recommended
Product: g56
Operating System: Microsoft Windows 7 (64-bit)

Where can I download the original os and HP utilities for a laptop I am re-setting. I have the original windows product key.

 A link to where I can buy it would be great.

4 REPLIES 4

‎04-14-2020 10:07 AM - edited ‎04-14-2020 10:08 AM

HP Recommended

@Aldures 

As far as I know -- you can't!  Why? Because the places you USED to be able to go to now no longer carry HP Win7 Recovery Media.

 

There are folks on here that have links to other sources, but I don't have those -- so you would have to hope they see this and post the links.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎04-14-2020 10:51 AM

HP Recommended

Is there any way to activate the windows install?

Was this reply helpful? Yes No

‎04-14-2020 12:26 PM

HP Recommended

@Aldures

Two things about activation ...

 

First, if you get Win7 media from Microsoft for Win7, that will almost certainly be Retail -- and that requires a Retail Windows product key -- which you do NOT have because your PC came with an HP OEM version of Windows and that uses a different key.  So, you have to BUY a key to activate that version

 

Second, if you were able to lay your hands on the HP OEM version of Win7, when you installed it, it would automatically activate itself, so there would be no need for you to enter a key.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎04-16-2020 12:31 PM

HP Recommended

I did happen to find it, thanks!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->