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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Need recovery disks for windows 7 64 bit

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04-28-2021 08:24 PM
My hard drive died. Stupid me never made any recovery disk. Installed new hard drive and now need boot device/disks. Where can I get the recovery disks or the operating system?
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04-29-2021 07:22 AM - edited 04-29-2021 07:23 AM
Hi:
The only place I know of where you can get them is from this vendor...
If you can still read all 25 characters of the W7 Home Premium product key on your notebook's case, you can make your own bootable W7 USB installation flash drive by downloading the W7 Home Premium English ISO file from the link below.
The link will be good for 24 hours from the time of this reply.
Use the Microsoft tool that I zipped up and attached below that you will need to transfer the ISO file to a USB flash drive so that it is bootable.
Boot from one of your notebook's USB 2 ports.
After W7 has completed installing, you can install the drivers and available software from your notebook's support page.
04-29-2021 07:22 AM - edited 04-29-2021 07:23 AM
Hi:
The only place I know of where you can get them is from this vendor...
If you can still read all 25 characters of the W7 Home Premium product key on your notebook's case, you can make your own bootable W7 USB installation flash drive by downloading the W7 Home Premium English ISO file from the link below.
The link will be good for 24 hours from the time of this reply.
Use the Microsoft tool that I zipped up and attached below that you will need to transfer the ISO file to a USB flash drive so that it is bootable.
Boot from one of your notebook's USB 2 ports.
After W7 has completed installing, you can install the drivers and available software from your notebook's support page.
04-30-2021 03:37 PM
So I turn the laptop on. It boots up. Asks me install windows. The it asks for a drive for the CD/DVD device. I download all the drivers from HP onto a DVD. I browse the dvd and I get, "No device drivers were found. Make sure that the installation media contains the correct drivers, and then click ok."
04-30-2021 04:01 PM
According to chapter 2, page 20 of the service manual, the USB 2 port is on the right side of the notebook...
04-30-2021 04:09 PM
OK, I thought I had tried that side with same results, but it seems to be working now. I will let you know if I run into any other issues. Thank you very much for you help and assistance. It has been very helpful and appreciated.