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HP ENVY dv6t-7300 CTO Quad Edi
Microsoft Windows 8 (64-bit)

The hard drive on my laptop crashed and of course needs replaced.
It is currently at Best Buy's Geek Squad. They'll install a new hard drive
but said I need to give them the recovery media to get it up and running.
I can't find anything like that on my end. Is that something I can buy from HP?
The laptop came with Windows 8 but had been upgraded to Windows 10.

Thanks in advance.

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