10-12-2019 11:04 AM
Notebook does not boot after bios update.
I don't want to do hard reset, I just want to clear cmos, but I can't locate a jumper or cmos battery on the motherboard. What should I do?
Solved! Go to Solution.
10-12-2019 12:14 PM
Laptops don't have CMOS jumpers and modern ones don't have batteries for CMOS, either.
You would have to contact HP Customer Support to see if they can assist you with this.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
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