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‎02-10-2019 01:21 PM

HP Recommended
Product: EliteBook 8770W
Operating System: Microsoft Windows 8.1 (64-bit)

When Booting to the Windows 8.1 login screen, my network card is disabled when I have ANY peripherals connected to USB, or even a cable not connected to a peripheral. When I disconnect all cables and/or peripheral devices, it discovers the network card before the login to the OS. Is this is Windows issue? Or a  BIOS  boot process issue?

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‎02-10-2019 01:43 PM - edited ‎02-10-2019 01:44 PM

HP Recommended

When weird things like that happen, I like to boot the PC to a Linux Live CD to see if it will work with a working OS.  That way you can see if it is Windows acting up or a hardware problem.  Boot to a Linux Live CD and if everything works OK, if "Yes"  then it is Windows and you need a clean install.

I like Ubuntu or Knoppix for that testing.  The Live OS will not make any changes to the hosting PC but gives you a working OS environment to test with.


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2 REPLIES 2

‎02-10-2019 01:43 PM - edited ‎02-10-2019 01:44 PM

HP Recommended

When weird things like that happen, I like to boot the PC to a Linux Live CD to see if it will work with a working OS.  That way you can see if it is Windows acting up or a hardware problem.  Boot to a Linux Live CD and if everything works OK, if "Yes"  then it is Windows and you need a clean install.

I like Ubuntu or Knoppix for that testing.  The Live OS will not make any changes to the hosting PC but gives you a working OS environment to test with.


I'm not an HP employee.
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‎02-10-2019 04:43 PM

HP Recommended

Thank you, Sir, for the courtesy of your reply. I shall try that. I also updated the driver, as I found a newer version.

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