New HP lap top, Edge refuses to allow Chrome download

[donovan43]

New HP la top received today. Edge(Bing) refuses to allow download of Google Chrome. Have tried all types of recommends from online searches but none seem to work. HELP

[A_Gayathri]

Hi @donovan43 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with Microsoft Edge is preventing you from downloading Google Chrome, here are some steps you can try:
 

Check Edge Settings:

• Open Edge and go to Settings (click the three dots in the top right).
• Navigate to Privacy, search, and services.
• Scroll down to the Security section and make sure “Block potentially unwanted apps” is turned off temporarily.

Try a Different Download Link:

• Go directly to the official Google Chrome download page and see if the download starts.

Clear Edge Cache:

• Open Edge, go to Settings, then Privacy, search, and services.
• Under Clear browsing data, click Choose what to clear. Select Cached images and files and click Clear now.

Disable Antivirus/Firewall Temporarily:

• Sometimes, security software can block downloads. Try temporarily disabling your antivirus or firewall and see if that allows the download. Just remember to turn it back on afterward.

Use a Different Browser:

• If Edge still won’t allow the download, consider using a different browser. If another browser is already installed (like Firefox), use it to download Chrome.

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.