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HP Recommended
HP 14-cf2000 Laptop PC (552L9AV)
Microsoft Windows 11

New HP la top received today. Edge(Bing) refuses to allow download of Google Chrome. Have tried all types of recommends from online searches but none seem to work. HELP

1 REPLY 1
HP Recommended

Hi @donovan43 ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are facing an issue with Microsoft Edge is preventing you from downloading Google Chrome, here are some steps you can try:
 

Check Edge Settings:

  • Open Edge and go to Settings (click the three dots in the top right).
  • Navigate to Privacy, search, and services.
  • Scroll down to the Security section and make sure “Block potentially unwanted apps” is turned off temporarily.

Try a Different Download Link:

  • Go directly to the official Google Chrome download page and see if the download starts.

Clear Edge Cache:

  • Open Edge, go to Settings, then Privacy, search, and services.
  • Under Clear browsing data, click Choose what to clear. Select Cached images and files and click Clear now.

Disable Antivirus/Firewall Temporarily:

  • Sometimes, security software can block downloads. Try temporarily disabling your antivirus or firewall and see if that allows the download. Just remember to turn it back on afterward.

Use a Different Browser:

  • If Edge still won’t allow the download, consider using a different browser. If another browser is already installed (like Firefox), use it to download Chrome.

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.