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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: New battery

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11-09-2021 07:21 PM
Hello, I bought this computer in 2017. & i started having battery issues in 2020. My computer will automatically die if I take off the battery source (charger) and everytime i start it up it says “battery critically low” “replace battery” I searched up the part on this website but I can’t find it. I don’t know where to get the part. The computer doesn’t operate well, it’s responsive but the screen doesn’t really interact with me because of the battery help.
11-09-2021 07:47 PM
The specs of your machine is
https://support.hp.com/au-en/document/c04936074
It uses 3-cell (31 WHr) Li-ion polymer battery part # 776622-001 which is N/A from HP now
https://partsurfer.hp.com/Search.aspx?searchText=776622-001
You can use part # to search elsewhere including eBay. I saw it on Newegg, Amazon ... for around $40. HP won't allow me to post those links, please use Google and search yourself
Regards.
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