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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- New laptop, has PIN requirements from “my” organization

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06-30-2020 10:45 PM
I just got my new ENVY Laptop- 17t from the HP store. I started setting it up and when I got to where I create a pin and clicked “include letters and symbols” I noticed some blue clickable text pop up: “PIN requirements“. I then clicked the blue text and learned: “Your organization has set up the following PIN requirements”. I know this a mistake, but I don’t know how to fix it.
07-01-2020 06:39 PM
Microsoft is forcing new Win10 users to utilize an MSN account for logging into Win10 instead of using a local account.
There is a way around that, but you have to be logged in using the PIN first.
If you can't get past the PIN, we can't help you with that -- so you might as well return the laptop to the store and demand a full refund.
I am a volunteer and I do not work for, nor represent, HP