Thanks, I managed to get Cortana up and running though I don’t know how now. It was installed, just wouldn’t show anywhere so I could turn it on. Very frustrating, like not being currently able to get rid of pre installed McAfee. Thanks again
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".