No Power, but light spot

[Cla66]

Hi, my laptop HP pavilion b&o g005nl doesn't start at all 

There's a light lighting but the laptop seem completely dead.

I've already tried different things with buttons and with and without charger and battery

Is there any button on the back side?

Any help?

Thanks

Cla

[VikramTheGreat]

Hi @Cla66,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I’m sorry to hear your HP Pavilion (B&O edition, model g005nl) isn’t powering on. Let’s help you figure out what’s going on. 

There is no reset or dedicated button on the back of the HP Pavilion g005nl. However, here's what you can try:

Full Power Reset (You may have tried this, but let's confirm steps)

1. Disconnect the charger and remove the battery (if removable).
2. Hold down the Power button for 30 seconds.
3. Reconnect the charger only (without the battery).
4. Press the Power button once.

👉 If it powers on or shows an HP logo, great! Reinsert the battery after confirming it boots.

BIOS Restore:

1) Shut down the computer, keep the charger plugged in

2) Hold down the Windows and B buttons together while the computer is still turned off. 

3) Turn on the computer and continue to hold the Windows and B buttons until a BIOS Recovery screen appears. 

4) Follow the on-screen instructions and click on OK.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[Cla66]

Thanks for your help

... unfortunately it doesn't work.

Have a nice day

C

[VikramTheGreat]

Hi @Cla66,

Sorry to hear that you still have trouble.

Please help us with your HP unit serial number or the product number in a private message for further assistance.

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support