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11-15-2017 06:49 AM
Product: HP 15 Touch
Operating System: Microsoft Windows 10 (64-bit)
Truck was running fine last night when I parked it. Today it's as if it has never been able to pick up Wi-Fi. It says no connections are available and there is only a couple dozen signals around here . My phone and two tablets are all connected to various networks. Even the light on my airplane mode button on the keyboard, which is normally white is now orangebas if I had airplane mode on ( which I do not, have checked a it a dozen times) even in my control panel under the connections tab that lists ethernet and VPN and dial up and ususlly wifi , but it's not even showing up ad an option..
I have run the troubleshooter and it just tells me there is no ethernet cable hooked up ( I already knew this)
I then went d iwn the whole 10 or 11 things that go has on their list, including going into the command prompt and disabling whatever it was that they had enabled..
Nothing has worked....
Now onto what happened right now..
I was working on some student loan stuff and I was trying to figure out what I could do about Windows Module Installer taking up so much of my CPU... also known as TIWorker.exe... I had just clicked over to another website and laptop crashed. It said it was collecting some info and would restart in a minure.. and it did, without wifi...
It has said something about system 32 had had an error or something...
Any help is appreciated...
Anyone have any ideas??
I have run the troubleshooter and it just tells me there is no ethernet cable hooked up ( I already knew this)
I then went d iwn the whole 10 or 11 things that go has on their list, including going into the command prompt and disabling whatever it was that they had enabled..
Nothing has worked....
Now onto what happened right now..
I was working on some student loan stuff and I was trying to figure out what I could do about Windows Module Installer taking up so much of my CPU... also known as TIWorker.exe... I had just clicked over to another website and laptop crashed. It said it was collecting some info and would restart in a minure.. and it did, without wifi...
It has said something about system 32 had had an error or something...
Any help is appreciated...
Anyone have any ideas??
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
11-15-2017 07:19 AM
Ok.. well... I knew it would happen.. as soon as I quit looking myself and wrote out the situation in a forum I would start to.look again and find the answer... or at least the solution.. i guess this was a problem that was common a couple of years ago... simething to do with the gast start of Windows 10 and the wireless network adaptors staying in sleep mode.. there is a way to change settings and all of that and I really wish I would have copied the link to the forum I found it on, but it was one of the windows 10 forums .. the OP was from August of 2015 and the solution was finally figured out in December...
Solution: Hold the power button down for 10 seconds until it shuts down... I did mine twice, same as the guy who posted the solution... and then just turn it back on... white light immediately came on the Wi-Fi button... and I have spent the last 5 hours uninstalling and reinstalling and going through the command prompt and downloading new drivers ... and everything else that any website or trouble shooter would tell me to do.. and it was a simple... turn it off and turn it back on... I bet I had restarted this laptop 20 or 30 times last night...
Jeez. Y'all have a good day...
Solution: Hold the power button down for 10 seconds until it shuts down... I did mine twice, same as the guy who posted the solution... and then just turn it back on... white light immediately came on the Wi-Fi button... and I have spent the last 5 hours uninstalling and reinstalling and going through the command prompt and downloading new drivers ... and everything else that any website or trouble shooter would tell me to do.. and it was a simple... turn it off and turn it back on... I bet I had restarted this laptop 20 or 30 times last night...
Jeez. Y'all have a good day...
2 REPLIES 2
11-15-2017 06:53 AM
Sorry about the first sentence.. that was an email I was sendfing off to someone else and have no idea how that line got on here... HP.. ya might want to give us a way to go back and edit.. or at least make it easier to find the edit button if there already is one...
11-15-2017 07:19 AM
Ok.. well... I knew it would happen.. as soon as I quit looking myself and wrote out the situation in a forum I would start to.look again and find the answer... or at least the solution.. i guess this was a problem that was common a couple of years ago... simething to do with the gast start of Windows 10 and the wireless network adaptors staying in sleep mode.. there is a way to change settings and all of that and I really wish I would have copied the link to the forum I found it on, but it was one of the windows 10 forums .. the OP was from August of 2015 and the solution was finally figured out in December...
Solution: Hold the power button down for 10 seconds until it shuts down... I did mine twice, same as the guy who posted the solution... and then just turn it back on... white light immediately came on the Wi-Fi button... and I have spent the last 5 hours uninstalling and reinstalling and going through the command prompt and downloading new drivers ... and everything else that any website or trouble shooter would tell me to do.. and it was a simple... turn it off and turn it back on... I bet I had restarted this laptop 20 or 30 times last night...
Jeez. Y'all have a good day...
Solution: Hold the power button down for 10 seconds until it shuts down... I did mine twice, same as the guy who posted the solution... and then just turn it back on... white light immediately came on the Wi-Fi button... and I have spent the last 5 hours uninstalling and reinstalling and going through the command prompt and downloading new drivers ... and everything else that any website or trouble shooter would tell me to do.. and it was a simple... turn it off and turn it back on... I bet I had restarted this laptop 20 or 30 times last night...
Jeez. Y'all have a good day...
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