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‎11-13-2018 06:35 AM - edited ‎11-13-2018 06:37 AM

HP Recommended
Product: Notebook Model HP 662 Notebook PC
Operating System: Microsoft Windows 7 (32-bit)

I switched on my Laptop after six months, it started booting, but before completing a message indicating 3F1 came up on the screen, i kept on trying then i got messageNo bootable device -- insert boot disk and press any disk.

 

1 REPLY 1

‎11-14-2018 06:56 AM

HP Recommended

Hello @Engineer5

 

Welcome to the HP Support forum.

 

** The HP Community has create d an article about your problem - you may have a look at it here >> https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Storage-Hard-Disk-Drive-corruption-and-replac...

 

Please, perform hardware diagnostics (F2) for more details >> https://www.youtube.com/watch?v=6JXUp43ahHA

 

Is your computer with active warranty ?

Could you post the full product number (p/n) and the full model - info here >> http://support.hp.com/us-en/document/c00033108

 

 

Thank you

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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