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‎02-26-2019 10:52 AM

HP Recommended
Product: HP 15-f233wm Notebook
Operating System: Microsoft Windows 10 (64-bit)

No restart after upgrading to 8GB. Put the original 4GB back and in BIOS changed legacy boot to enable and secure boot to disable , changes were accepted .

Put 8GB DDR3L  1600 from Samsung back, still no restart .

Somebody has experienced this problem?

2 REPLIES 2

‎02-27-2019 02:33 PM

HP Recommended

@Richard7137

 

Welcome to HP Support Community
 

I suggest you put back the 4 GB Ram and go to BIOS to Restore the BIOS back to Defaults. Then try the new 8 GB Ram.

 

If the issue persists, try updating the BIOS first then install the 8 GB Ram.

 

Here is a List of Rams and their Spare Part No. that have been Tested with the Notebook

 

 

Page 30 in the User Guide: http://h10032.www1.hp.com/ctg/Manual/c04763947

 

Keep me posted and have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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‎07-18-2019 03:24 PM

HP Recommended

Did this work for you? I am having the same problem.

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