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04-22-2025 01:19 AM
Hi @Liz3891,
Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.
Take care and have a good day
HP Support
Nal_NR-Moderator
I am an HP Employee
04-23-2025 03:53 PM
@Liz3891, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
If the Hard Disk Error 3F0 boot device not found is displayed on a black screen, use the following procedures to try to resolve the error.
Restore BIOS default settings
To restore the BIOS default setting, open the BIOS Setup screen.
- Turn off the computer and wait five seconds.
- Press the power button to start the computer and repeatedly press the f10 key to enter the BIOS setup menu.
- On the BIOS Setup screen, press f9 to select and load the BIOS Setup Default settings.
- Press f10 to Save and Exit.
- Use the arrow keys to select Yes, and then press Enter when asked Exit Saving Changes?
- Follow the prompts to restart your computer.
Refer this guide for further troubleshooting steps: HP PCs - Hard disk 3F0 boot device not found error | HP® Support
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Regards,
Garp_Senchau
I am an HP Employee