Not able to connect any blutooth device with this PC

[DATTMANO5]

I AM NOT ABLE TO CONNECT ANY BLUETOOTH WITH THIS PC

[VikramTheGreat · Accepted solution]

Hi @DATTMANO5,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If you're experiencing difficulties connecting Bluetooth devices to your HP PC, here are some steps to potentially resolve the issue:

Step 1: Confirm Bluetooth hardware is detected

1. Right‑click Start → Device Manager
2. Expand Bluetooth

What to check:

• ✅ Bluetooth category is present
• ❌ If Bluetooth is missing entirely, skip to Step 5

If Bluetooth is listed, note the adapter name (Intel / Realtek / MediaTek).

HP reference: HP PCs - Connecting a Bluetooth device (Windows) | HP® Support

Step 2: Restart Bluetooth services (very important)

1. Press Win + R
2. Type services.msc → press Enter
3. Locate: 
   • Bluetooth Support Service
4. Double‑click it and set: 
   • Startup type: Automatic
   • Click Start (if stopped)
5. Click Apply → OK
6. Restart the PC

Step 3: Remove and reinstall the Bluetooth driver (HP recommended)

1. Open Device Manager
2. Expand Bluetooth
3. Right‑click your Bluetooth adapter → Uninstall device
4. ✅ Check and delete the driver software for this device
5. Restart the PC

After a restart, do not rely on Windows Update.

Download and install the official HP Bluetooth driver: 👉 Official HP® Support

• Enter your HP PC model
• Select your Windows version
• Install the Bluetooth driver only
• Restart again

Step 4: Test Bluetooth pairing

1. Go to Settings → Devices → Bluetooth & other devices
2. Turn Bluetooth ON
3. Click Add Bluetooth or other device
4. Put your Bluetooth device into pairing mode
5. Select it from the list

HP Bluetooth setup guide: Bluetooth Pairing User Guide

I hope this helps.

Take care and have an amazing day!