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Locked

‎12-02-2024 06:57 PM

HP Recommended
Product: HP All-in-One PC 22-dd0000a (7WY46AV)

HI i recently bought this computer (Hp all in one Pc 22-dd0xxx) second hand and the previous owner did not log out of the computer so i am currently locked out due to the password and i keep opening up settings to factory reset the computer and it keeps like kicking out of the reset around 35% and I read other forums that it might be something wrong with the hardware so i opened up the diagnostic USFI page and ran tests and everything is coming out as normal and i was wondering if there were any tips or anything I could to to try to solve this issue myself 

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