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Locked

‎03-31-2016 06:34 PM - edited ‎03-31-2016 06:42 PM

HP Recommended
Product: g62-225dx
Operating System: Microsoft Windows 7 (64-bit)

I had to install a new hard drive in this computer but their is no system image available. I do have the HP system recovery disc for this but when it starts the windows install of loading files it keeps getting an error code and it tells me to run chkdsk/f. Is their any solution to this, maybe a problem with the ram or something? I am at my end with this and the new hard drive checks out healthy.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-01-2016 12:42 PM

HP Recommended

I reinstalled the old hard drive and ran the recovery option through HP got the old hard drive to load windows and I am in the process of making a system image and backing it onto my external hard drive. I am going to reinstall the new hard drive when this finishes and try to do a system recocovery from this. Got my fingers crossed.

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16 REPLIES 16

‎03-31-2016 06:59 PM

HP Recommended

Hi mate chkdsk /f means to scan and repair the hard drive but if it does say that do it and see if it doesn't give you thst error. If this helped you i'm sure you can drop a kudos point by showing support. Thanks 🙂

U.Khan
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‎03-31-2016 07:13 PM

HP Recommended

I keep getting a message that this drive is locked. 

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‎03-31-2016 07:15 PM

HP Recommended

can you format this drive from a different computer ?

U.Khan
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‎03-31-2016 07:24 PM - edited ‎03-31-2016 07:25 PM

HP Recommended

I did a low level format when I received it using a mini xp disc I have. I have run disc diagnostics on this drive and they come back healthy. Any way could it be caused by the ram in this, He just had to replace a stick and I am not sure where he got it.

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‎03-31-2016 07:26 PM

HP Recommended

Ram has nothing to with the HDD is it internal or external drive? try a linux live cd use GPart and format it to NTFS

U.Khan
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‎03-31-2016 07:31 PM

HP Recommended

I just re ran the install disc and it is getting and telling me to check the hard drive or hard drive controller. Is there some way of checking these items seperately to determine the problem?

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‎03-31-2016 07:32 PM

HP Recommended

I will give it a shot and let you know when I have got this done Thanks

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‎03-31-2016 07:33 PM

HP Recommended

Can you take screenshots and share it please it more understandable with pictures 🙂 it's not the sata controller they don't die that quick lol 

U.Khan
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‎03-31-2016 07:33 PM

HP Recommended

You welcome 🙂

U.Khan
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