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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: OS for lap top HP Pavilion g7 notebook
Create an account on the HP Community to personalize your profile and ask a question
11-27-2016 05:25 PM
My sons lap top hard drive became frozen and I replaced the hard drive, but I dont have windows 8 the correct operating system for his lap top and need help on how I could get it back installed. I am using a temp windows 8 from Microsoft but it is asking to replace it. How can I resolve this without buying it? Is there a way how to best resolve this issue?
Thank you......
Solved! Go to Solution.
Accepted Solutions
11-28-2016 01:48 AM - edited 11-28-2016 01:54 AM
What is the complete product name or product number of the notebook?
Take a look at the following HP document.
http://support.hp.com/us-en/document/c00033108
HP Pavilion g7 notebook is too generic. It is the model series, not the specific notebook.
You will need the complete product name or product number to purchase a recovery flash drive from Computersurgeons.com.
HP no longer sells nor stocks the recovery media for the notebook.
The cost for the recovery media at Computersurgeons.com is quite low.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
11-28-2016 01:48 AM - edited 11-28-2016 01:54 AM
What is the complete product name or product number of the notebook?
Take a look at the following HP document.
http://support.hp.com/us-en/document/c00033108
HP Pavilion g7 notebook is too generic. It is the model series, not the specific notebook.
You will need the complete product name or product number to purchase a recovery flash drive from Computersurgeons.com.
HP no longer sells nor stocks the recovery media for the notebook.
The cost for the recovery media at Computersurgeons.com is quite low.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
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