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HP Recommended
Hi - I am looking for official drivers for a laptop my friend gave me.... the driver I am missing is in the screenshot. It is very unfortunate I cannot get them directly from HP.
HP Recommended
Read the warning then skip down to the very bottom to answer a question
WARNING: THE ARCHIVE SITES BELOW ARE NOT HP AND PROBABLY HAVE UNWANTED SOFTWARE THAT WILL DOWNLOAD IF YOU ARE NOT CAREFUL
The following two sites have software for older systems that might not be available at HP. The driverscollection site is recommended more than the .eu one. Do not download any "driver downloader" or "updater". Please examine the buttons to ensure they download the actual driver and not a driver helper. Do not click on any advertisements or any page that has the word "AD"
https://us.driverscollection.com
https://drivers.eu/Printers/HP
https://drivers.eu/PC/HP
Close any popup that has "AD" in it. Download only official HP files. For laptops and desktops, the download filename will start with the two letters SP and have the form
SP153214.exe -or-
SP96885.exe etc.
Printer download will have the name or model of the printer in the filename.
Are these sites safe? No, both sites have malware.
Malware is "Malicious" software. Generally speaking this is software that is not considered a virus or trojan. It performs unwanted functions such as downloading newer advertisements or reporting what the user is looking to buy and offering alternative suggestions. Typically free games have these apps. Note that some users consider this to be a feature.
Type MRT in the windows search bar both before and after downloading.
I am sorry that HP no longer maintains old drivers but everyone runs out of space and patience eventually.
====ANSWER THIS====
Instead of downloading a bunch of drivers that might have malware.
Please provide the DEV and PID of the device that is unknown
This shows how to find the Dev and Pid
You can use the Dev and Pid to (sometimes) find a driver at this site
or tell me what the values are by copying and pasting the Dev and Pid or whatever is shown at the Device Instance Path
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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