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Ok so basically on my laptop the computer wont type only “y,b,” and emoticons

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Chrome OS

Idk how to fill this out I’ve never used this before, but I guess the only information that I know is that this happened randomly the day before the keys didn’t work it was working perfectly fine. So idk what to do I have a second computer that works just as good but i wanna know whats wrong with mines bc if something were to happen to the one im using…now im stuck and wont have a computer🧍‍♀️…so yeah help🥲

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Thank you for posting on HP Support Community.


Don't worry as I'll be glad to help,

I understand that your HP Chrome book keys are not working correctly, to provide an accurate resolution, I need a few more details:

Keep me posted for further assistance.

I am an HP Employee

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