OmenCap.exe BEX64 Critical Event

[WKF21]

Hello,

OmenCap.exe crashes frequently. I think it might be related to the OMEN Gaming Hub app. 

Below you can see the crash details. The app is up to date. How can I fix this? Thank you!

[WKF21]

Unfortunately, this is still ongoing. 

[sandytechy20]

@WKF21

Welcome to the HP support community.

I understand that you are getting OmenCap.exe BEX64 Critical Event, I am glad to assist you.

You can go to the root of the application (the address in the screenshot), right-click on the application -- Properties -- Compatibility, On the page, select "Run this program as an administrator" and "Disable fullscreen optimizations", then save your changes.

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[WKF21]

Will try that tomorrow, see if it fixes it then provide the update. Thank you!

[WKF21]

Unfortunately, that didn't fix it. It still occurs. 

[sandytechy20]

@WKF21

This might require one on one interaction to fix the issue.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

Cheers.