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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Operating system & Hard disk related problems

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04-09-2019 10:04 PM - edited 04-09-2019 10:06 PM
My laptop is not starting at all.
Actually I was not using this since 3-4 months and when I started it today it is giving me a message that hard disk is not exist as well as Boot device not found (3F0) error.
What should I do now, please respond on this problem as soon as you guys can do because it's important for me some data are there in this laptop.
So please reply fast.
Thank you!!!!
These messages are displaying on startup.
04-10-2019 01:43 AM
Hi,
It means the hard drive has failed or could have come loose. You can check the cables connecting it to the motherboard.
If there is important data on the drive you should first remove the drive and try to recover the data. You can get a USB to SATA3 adapter and connect as an external drive to a different computer:
Example:
or attach internally in a different desktop.
If the drive is dead it is going to be difficult and expensive to recover data. There are some data recovery centres which you can find online.
If the drive is dead you will need to replace the drive and reinstall the OS on the computer.
If you need further help with any of the above, provide the exact model or product number (not serial) of the notebook.
Hope it helps,
David
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