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‎07-20-2019 04:25 AM

HP Recommended
Product: HP windows 8
Operating System: Microsoft Windows 10 (32-bit)

My HP Computer blacked mouth yesterday when it was on upgrade from windows 8 to 8.1 and now what is happening is that it tells me that my computer requires repair I should press UEFI

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-20-2019 04:32 AM

HP Recommended

Product name is HP ENVY dv6 CORE i7 it blacked out when it was on upgrade from windows 8 to 8.1 processor okay, hard disk okay, WLAN module okay, PCI device okay

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1 REPLY 1

‎07-20-2019 04:32 AM

HP Recommended

Product name is HP ENVY dv6 CORE i7 it blacked out when it was on upgrade from windows 8 to 8.1 processor okay, hard disk okay, WLAN module okay, PCI device okay

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