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‎11-09-2019 12:58 PM

HP Recommended
Product: Example: Pavilion dv6 3022sr
Operating System: Microsoft Windows 7 (64-bit)

Hi. I have a laptop with the license sticker "windows 7 home prem OA CIS and GE". But after replacing the HDD, I can’t download the image from the microsoft website. Wrote to contact you. HP Pavilion dv6-3022sr Notebook PC. Can you give a link?

1 person had the same question
2 REPLIES 2

‎11-09-2019 01:08 PM

HP Recommended

@wivelt 

 

Please try Cloud Recovery tool


         https://support.hp.com/us-en/document/c06162205

 

Regards

BH
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‎11-11-2019 06:13 AM

HP Recommended

I could not find help on the disk image search site "xd248ea # acb windows 7 home premium" for my laptop, since it was released before 2016.

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