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‎10-10-2021 04:28 AM

HP Recommended
Product: ProBook 6570b
Operating System: Microsoft Windows 10 (64-bit)

Hola.

Después de instalar WIn 10 Pro, me aparecen 2 dispositivos desconocidos y no detecta los drivers, ni Windows ni HP Support Assistant.

Los dispositivos son:

 - PCI\VEN_197B&DEV_2392&CC_0880

- ACPI\VEN_HPQ&DEV_6000

 

¿Alguien me puede facilitar el enlace de las web donde descargar los drivers?

 

Gracias de antemano.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-10-2021 07:18 AM

HP Recommended

Hi:

 

You need this driver for the first device...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

 

There currently is no driver that will work for the other device (6000).

 

You can try these suggestions, which have worked in the past...

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Mobile-Data-Protection-Sens...

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-8570w-Accelerometer-driver-...

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎10-10-2021 07:18 AM

HP Recommended

Hi:

 

You need this driver for the first device...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

 

There currently is no driver that will work for the other device (6000).

 

You can try these suggestions, which have worked in the past...

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Mobile-Data-Protection-Sens...

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-8570w-Accelerometer-driver-...

1 person found this reply helpful
Was this reply helpful? Yes No
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