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08-10-2022 05:16 AM
Hello my laptop started showing a screen saying 0xc0000225 problem I'm trying to factory reset my laptop because I'm going to hand my laptop to my brother but i accidentally powered it off and it began showing the 0xc0000225 problem screen can someone help me please thanks
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Accepted Solutions
08-10-2022 08:30 PM
Hello @lakshazam
Sorry to hear that you are having problems ... I would like to help you.
(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
( Since you have older computer, diagnostic program might be slightly different, but functionalities are similar )
https://support.hp.com/us-en/document/c04499777
See how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM
(2) if <hard drive> test fails -> replace and reinstall <operating system>
(3) Software and drivers for Windows 7, 8 or 10
Visit page here -> HP ProBook 4340s
(4) Please report your results
08-10-2022 08:30 PM
Hello @lakshazam
Sorry to hear that you are having problems ... I would like to help you.
(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
( Since you have older computer, diagnostic program might be slightly different, but functionalities are similar )
https://support.hp.com/us-en/document/c04499777
See how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM
(2) if <hard drive> test fails -> replace and reinstall <operating system>
(3) Software and drivers for Windows 7, 8 or 10
Visit page here -> HP ProBook 4340s
(4) Please report your results
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