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Mysti1 Honor Student
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PC clock won't stay set

HP Notebook Stream
Microsoft Windows 8.1 (64-bit)

I change clock to my time zone, correct date and time and set "apply" and "done"...it continually changes back immediately.  Happened one other time and it was a simple fix but now I don't remember what it was.

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HP Support Agent
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PC clock won't stay set

Hi! @Mysti1,

 

Please share the product number of the PC to assist you better.

 

Try the steps recommended below and check if it helps.

 

Check Windows Time service settings

 

Press Windows Key + S and enter Services. Choose Services from the menu.
Once the Services window opens, locate Windows Time service and double click it.
Check the Startup type section and set it to Automatic.
Check the Service status. If the service is running, click Stop and then click Start again. If the service isn’t running, click the Start button to start it.
Click Apply and OK.

 

Change Internet Time server

 

Open Control Panel. You can do that by pressing Windows Key + S, typing Control Panel and choosing Control Panel from the list of results.
Once you open Control Panel, navigate to Clock, Language and Region section and click on Date and Time.
Navigate to Internet Time tab and click Change settings button.
In the Server section select time.nist.gov instead of time.windows.com and click Update now.
Click OK to save changes.

 

Unregister and register Windows Time service

 

Open Command Prompt as administrator. You can do that by pressing Windows Key + X and choosing Command Prompt (Admin) from the menu.
Once the Command Prompt opens, enter the following lines and press Enter after each line in order to run it:
w32tm /unregister
w32tm /register
net start w32time
w32tm /resync
Close Command Prompt and restart your computer. Once your computer restarts, the issue should be resolved.

 

Refer this article to know more information about changing date and time on the PC. Click Here


Hope this answers your query!
Have a great day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
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stians Honor Student
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PC clock won't stay set

I have followed this solution, but still the Clock is changed back to show 6 hours ahead of right time. What more can I do?

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HP Support Agent
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PC clock won't stay set

Hi! @stians,

 

Thanks for writing back to us.

 

Does the time in BIOS show the correct time?

 

Try the steps recommended below.


Open the Start menu and type "Services"
From The list of options available select "Services"
Click on any service in the list and then type "win" to be taken to the services with a name beginning "Windows"
Find the "Windows Time" service and right click on it and open properties.
Ensure the "Startup Type" is set to "Automatic" and then make sure you "Start" the service.
This should ensure that if you are using NTP (Internet Time) then you should be able to sync your clock on startup.


Control Panel
Click 'Clock, Language & Region'
Click 'Change the time zone'
Click 'Change time zone...' button
Check 'Automatically adjust clock for Daylight Saving Time'

 

Let me know if this helps!

Take Care! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

A4Apollo
I am an HP Employee

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