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- Password lockout System disabled after 3 tries help

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07-25-2017 10:52 AM - edited 07-25-2017 10:55 AM
I can not remember the password and a blue lock screen says administrator password or power on password comes on as soon as it starts and after 3 tries it says system disabled. I need to know how to get past this so I can recover the laptop. It won't let me get past this blue screen to do anything. Tried F7, F11, and escape key with no luck. After it gives a code 64026348
Solved! Go to Solution.
Accepted Solutions
07-25-2017 10:59 AM
Hi,
Reboot and enter 71984988
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
07-25-2017 10:55 AM
Hi,
At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
07-25-2017 10:59 AM
Hi,
Reboot and enter 71984988
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
07-25-2017 11:33 AM
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP