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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Pavillon g7 64Bitsx64

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05-30-2021 10:18 AM
Problems with my Ralink RT 5390 802 11bgn WIFI Adapter It works not correcty Since some updates several times mulfunction occurs. with code 10 or code 45.. At the moment the adapter is included together with the other adapters but a yellow cause sign is available . I looked through your solved reports and recommendations but I'm not sure that the mentioned replacement adapters are working in my system. At the momentI use a cable to come into the internet
Thanks in advance
Friko
05-30-2021 10:50 AM
Hi, Friko:
What is the full model number or product number of your notebook?
Use this guide to find that information...please do not post the serial number.
HP Notebook PCs - Wie finde ich die Gerätebezeichnung oder -nummer? | HP® Kundensupport
The RT5390 does not work correctly on the newer builds of W10.
It usually disappears completely from the device manager, so I am surprised that it is even showing up as having a problem.