Pavillon x360 14-dw1xxx

[Denbg]

Hello, my ssd is broken, i upgrade the ssd with a new crucial 500 gb

the problem is that bios doesn't recognize the ssd and is impossible install w10

seems impossible upgrade bios from usb...any idea?

thanks a lot

notebook pavillon x360 convertible 14-dw1xxx

product numeber: 2W1L1EA#ABZ

BIOS REVISION F.41

SERIAL NUMBER [Personal Information Removed]

THANKS

[Paul_Tikkanen · Accepted solution]

Hi:

Looking at the specs for your notebook, a Crucial NVMe SSD should have worked.

HP Pavilion x360 Convertible 14-dw1012nl Product Specifications | HP® Customer Support

The NVMe SSD's don't always show up in the BIOS but see if you can use the HP cloud recovery tool to reinstall W10.

 Use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

Since you have to use the tool on another PC to create the installation media, you will need to enter your PC's product number in the tool's search window to create the recovery media.

Your PC's product number is:  2W1L1EA#ABZ

The reason W10 can't find any drives to install on is because your notebook has a Tiger Lake processor and a special storage controller is needed to install Windows.

The cloud recovery tool media should have this driver included, but if you want to clean install W10/W11, see this discussion:

Solved: Win 10 install not recognizing the NVME - HP Support Community - 8510047

[Denbg]

thanks a lot Paul ! it works and i solved the problem

really thanks

[davidwarner007]

The Pavilion x360 14-dw1xxx is a 2-in-1 convertible laptop from HP's Pavilion x360 series. Here are some of its key specifications:

• Display: 14-inch Full HD (1920 x 1080) IPS touchscreen
• Processor: 11th Gen Intel Core i5 or i7 processor
• Graphics: Integrated Intel UHD graphics
• Memory: 8GB or 16GB DDR4 RAM
• Storage: 256GB or 512GB SSD
• Operating System: Windows 10 Home
• Ports: USB Type-C, USB Type-A, HDMI, microSD card reader, audio jack
• Wireless Connectivity: Wi-Fi 6, Bluetooth 5.0
• Battery Life: Up to 9 hours

The Pavilion x360 14-dw1xxx is designed for users who want a versatile device that can switch between laptop and tablet mode easily. It has a slim and lightweight design, making it easy to carry around. Its Full HD IPS touchscreen display provides clear and vivid visuals, while its 11th Gen Intel Core processor delivers fast and efficient performance. With up to 16GB of RAM and up to 512GB of SSD storage, it can handle multitasking and storage-intensive tasks with ease. Overall, the Pavilion x360 14-dw1xxx is a good choice for students, professionals, and anyone who wants a reliable and flexible device for everyday use.

[Paul_Tikkanen]

You're very welcome, @Denbg 

Glad to have been of assistance.