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- Notebooks
- Notebook Operating System and Recovery
- Pc device needs to be repaired

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01-23-2022 02:29 PM
Product: HP Beats Special Edition Notebook - 15-p390nr (ENERGY STAR)
Operating System: Microsoft Windows 10 (32-bit)
I don't have a recovery USB or cd and when I press ESC and F11 the pc goes right back to the blue screen.
1 REPLY 1
01-23-2022 02:39 PM
Hello @KiminHouston .
If you do not have the recovery partition, you can perform a clean install of the system (instructions in Spanish, but with an online translator would suffice):
Windows 7,8 ,8.1, 10 and 11 clean install.
You also have the option to get the recovery media ( information is in Spanish).
How to get the recovery media?
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
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