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HP 15-g010nd Notebook PC (ENERGY STAR)

Hi i tried to recover my laptop. a 

HP 15-g010nd Notebook-PC (ENERGY STAR)

i can start the recovery manager but when i select recover.

The recovery manager says that the recovery partition is removed.

But i still see d: (recovery)

How can i recover the system to factory settings even the manager in F11 wont let me recover

hp laptop

partnr G7G25EA #ABH

1 REPLY 1
HP Recommended

Hi @Remmert 
Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.


I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link


I hope this helps.
Take care and have a good day.


Treeko
HP Support


I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.