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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Please Help Me

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02-18-2023 04:51 PM
My computer is stuck at the Victus logo screen . And even though I tried the solutions on the internet, it didn't work. I had the same problem 3 days ago and I fixed it by formatting. same problem happened again
This is my previous post about same problem :
My HP notebook stays at the Victus logo on the boot screen and Windows won't load. When I run startup repair it gives srttail.txt error. Also the notebook is opening in safe mode. I booted into safe mode and ran these commands but it doesn't work (chkdsk /f /r) . Can you help? I don't know what to do, System Restore doesn't work either
02-22-2023 09:37 PM
Hi @Emre34,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Flash BIOS F.12 Rev A using Flash drive
Method:
- Go to https://support.hp.com/my-en/drivers.
- Login and select your device, or enter the Serial Number into the field.
- Select the Windows version for your device. in my case it was Win 11 20H2 (64bit)
- Expand All Drivers
- Expand BIOS - System Firmware
- Download HP Consumer Notebook PC BIOS Update (88EB/88EC/88ED/88EE/8934) version F.12 Rev A into another Windows PC
- Enter a blank Flash Drive into that PC (if there's any file, it will be formatted).
- Prepare the Bios Flash tool
- Launch the Downloaded file (double click) and Accepts all messages (click Next) until you see a list of all removable drives on that PC.
- Select the flash drive you would like to use to flash the BIOS.
- Click on Format
- The tool will Format the flash drive and prepare the BIOS tools.
- Once done, eject the flash drive.
- Flash the BIOS
- Make sure the bootlooping Victus is powered off.
- Connect the power
- Plug in the flash drive we prepare in step 8
- Press Win + B simultaneously and at the same time, switch on the Victus (press power for 2 seconds)
- wait until the BIOS setup tool is launched
- follow the instructions, mostly just wait until the laptop restarts several times and boot into Windows as usual.
Hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
^ Alden4
HP Support
HP Support Community Moderator