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HP Recommended
HP-ENVY-15-j186na
Microsoft Windows 7 (64-bit)

Hi there,

 

I recently bought a second hnd HP-ENVY-15-j186na however it was using win8.1 which i didn't really like so i put a fresh intall of win7x64, i have installed most of the drivers however i am missing a few that i cannot find, any help would be appreciated, i have uploaded a photo of my device manager, these are the drivers im missing, i think i am also missing one for the keyboard as my symbols are all messed up, @ being on the 2 keys for example.

Thanks

dm.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@SpaceWitch

 

This is the driver for the Bluetooth.

 

http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-ENVY-15-Notebook-PC-series/5401187/mode...

 

@GBL84 is correct for the others we would need the Hardware ID's

 

REO

View solution in original post

4 REPLIES 4
HP Recommended

Hello SpaceWitch,

 

Try below link for  BCM20702A0

http://h20565.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_119298_1&sp4ts.oid=5212913

 

 

Please help us with us with Hardware ids

DEV and VEN 

 

http://www.wikihow.com/Find-Hardware-ID

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

HP Recommended

@SpaceWitch

 

This is the driver for the Bluetooth.

 

http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-ENVY-15-Notebook-PC-series/5401187/mode...

 

@GBL84 is correct for the others we would need the Hardware ID's

 

REO

HP Recommended

Hi:

 

You need these drivers for the PCI Simple Comms Controller and the unknown dev:

 

 This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. TheIntel Management Engine Interface enables communication between thehost operating system and the Intel Management Engine firmware.

 

http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64961.exe

 

This package provides the HP 3D Driveguard Software (HP ProtectSmart Hard Drive Protection) for supported notebook models that are running a supported operating system. The HP 3D Driveguard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71811.exe

HP Recommended

Hi guys, thank you for all the advice, i installed the drivers suggested then loked up the dev ids for the unknown device and grabbed that too, everything working and up to date now, thanks again!

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