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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Plzzz help, need a RECOVERY IMAGE FOR HP 15-R139NL PRODUSCT ...

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01-15-2019 12:27 PM
Hi there,
I've been looking everywhere for a recovery kit, a recovery image for my laptop and I wasn't able to find it.
Please any1 if you have this kinda model please help me out with a restore image, coz I've got a problem with my HDD and lost everything from it I much appreciate your help.
01-15-2019 12:38 PM
Hi:
The only place I know of where you can order recovery media for your model, would be from HP's e-Partner at the link below.
You can also make your own plain W8.1 installation media as follows...
Install W8.1 by creating the Microsoft installation media, using another Windows PC, if yours is not working...You want W8.1 64 bit.
If you live in an EU country, you will probably need to download the W8.1 N 64 bit ISO file.
https://www.microsoft.com/en-us/software-download/windows8ISO
Only if you are asked to enter a product key during the installation process, use this generic key.
This is the generic key for W8.1 'standard.'
334NH-RXG76-64THK-C7CKG-D3VPT
Here is the generic key for W8.1N 'standard.'
6NPQ8-PK64X-W4WMM-MF84V-RGB89
If you had to enter the generic key, manually change the generic product key to the W8.1 'standard' key in your PC's BIOS in the PC settings menu.
After you get W8.1 installed, and you had to manually enter the W8.1 generic product key, you will need to run the free utility I zipped up and attached below, that will show you show the W8.1 product key in your PC's BIOS.
I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or usb flash drive so it is bootable.
Then you can install the available drivers and software from your PC's support page.
https://support.hp.com/us-en/drivers/selfservice/HP-15-Notebook-PC-series/7234951/model/7633531
01-15-2019 01:15 PM - edited 01-15-2019 01:27 PM
Thanks for your reply, my computer got frozen and I have lost all my partions, I have got a windows 8 but it's not stable, it has many bugs, I'm not able to update and it's running slow.
Maybe someone with a laptop like the one described above I'll help me out I see the price for a recovery CD it's arout 35£ It's nothing but I have to wait 10 days and I was curious if some1 I'll help me out sooner
Thanks 1nce again for your reply.
01-15-2019 01:41 PM
You're very welcome.
Your notebook came with HP with W8.1, so if you follow the instructions I posted to make your own W8.1 installation media, your notebook should run just fine afterward and you will save a lot of money in the process.