Popup Message After Newest Windows 10 Updates

[Holly2]

After the latest Windows 10 Updates I'm getting an annoyng popup message every time I turn on my computer called Compatibiluty Assistant saying,"This app can't run on this PC. HP Accelerometer Hewlett Packard. HP Accelerometer doesn't work on this version of Windows. An update app may be available." What does this mean as I never asked for this app?

My PC: HP Envy m7 Notebook 

Edition:Widows 10 Home version 1703

[Paul_Tikkanen]

Hi:

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

When this has completed, restart the notebook.

When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

[Holly2]

I did what you said and am not getting the popup but can't see it listed in programs.I repeated the download but got the message the file was already there so I cancelled the 2nd download. Can you help me any more as I'm confused.

Holly

[Paul_Tikkanen · Accepted solution]

Hi:

The issue has been resolved if the popup no longer appears.

You should see the HP Mobile Data Protection Sensor listed under the System Devices device manager category.

That is the 3D driveguard device.

[Holly2]

Thanks, I had seen it there, but it wasn't listed under Programs.

It is listed also in my Downloads folder. However, i got a little carried way thinking it wasn't  downloading, and it appears there about 4 times. Can i delete some of these without affecting it?

Holly 

[Paul_Tikkanen]

You're very welcome, Holly.

You can delete all of the files in your downloads folder without any problem.

[snke]

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