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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Power and battery settings will not load

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08-29-2026 12:29 PM
On my MSI GS73 Stealth 8RF laptop, I cannot open my power and battery settings, they just load endlessly. The issue is identical to this one: https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Windows-11-power-and-battery-lo... . I went through all the steps suggested to repair it: I checked for windows updates, I ran SFC and DISM scans, I uninstalled my battery driver and let it reinstall. My device is missing the power troubleshooter, and I couldn't open the power and battery section of the system performance settings like suggested because that is the very thing that is not loading. Just like the original poster, when I went to check and enable or restart my services, I had no battery service to start or restart. But from there, the person helping them messaged them privately, so I don't know if they ever found a solution that would work for me.
Solved! Go to Solution.