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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Power dead

Create an account on the HP Community to personalize your profile and ask a question
08-22-2020 01:58 PM
My laptop doesnt power on. May be the Ic or the motherboard is gone. I dont know. What should i do? Can i change the board and my hdd is also probl.... Can i replace it with ssd 256 gb?
08-25-2020 12:17 PM
I reviewed your post and I understand that the computer is not powering on.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and check the available service options for your computer.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee