Powering off computer leaves fan running (most of the time).

[JasonSense]

Ever since I installed Windows 10 (what was it, 2 years ago?), powering off the computer usually leaves the fan running. Once the system has powered down, I have been holding the power button to switch the fan off. 

[Paul_Tikkanen]

Hi:

What is the full model number or product number of your notebook?

The product number can normally be found on the same label as the serial number.

[JasonSense]

Until I get a magnifying glass, I think the M/N looks like 14-v06zus. 

If that doesn't seem right, let me know and I'll get a magnifying glass for the tiny writing on the label that's inside the battery compartment. Thanks.

[Paul_Tikkanen · Accepted solution]

Hi:

What you see as a 'z,' I believe is actually a '2.'

If this is your model...

https://support.hp.com/us-en/document/c04320342

...see if installing the updated Intel Management Engine Interface driver and restarting the PC, resolves the problem.

This package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system.

May 12, 2017

http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79059.exe

[JasonSense]

So far, so good. I've only switched off once since the fix, and it did work. Thank you, and thanks for yesterday's solution to the driveguard issue too. I'm glad I registered for the community.

[Paul_Tikkanen]

You're very welcome.