Preparing automatic repair

[Silentbob965]

When I try to start up my laptop I get the HP logo and “Preparing Automatic Repair” and it does nothing. I’ve also tried hints from other posts, doing a system check and restore. Still getting the same thing no matter what I try.

[CherylG]

I assume you mean F2 System Diagnostics was done? What results did you get from the tests?

[Silentbob965]

Everything says Passed.

[Silentbob965]

But it still goes back to the automatic reptafter it is restarted 

[CherylG]

1. Turn off the computer.
2. Turn on the computer and immediately start pressing the Esc key. When the startup menu opens tap F11 key. The Choose and optionscreen is displayed.
3. On the Choose an Option screen, click Troubleshoot.
   Figure: Choose an option with Troubleshoot selected
   
4. On the Troubleshoot screen, click Recovery Manager.
   Figure: Troubleshoot with Recovery Manager selected
   
5. Under Help, click System Recovery.
   Figure: Help with System Recovery selected
   
6. Select to Backup files or Recovery without. If you choose to backup files you will need an external usb hard drive or large flash drive.