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HP Recommended
Pavilion 15 Notebook pc
Microsoft Windows 8.1 (64-bit)
Hi,
Windows os was crashed, even my recovery drive also got erased unfortunately. So I have to buy recovery USB stick or dvd. May I know the price of os recovery USB stick and where to buy in chennai india. Please post me authorised service dealer in India chennsi
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
Hi,


It costs $60 approximately

See this: http://www8.hp.com/in/en/support-drivers/contact-centers/commercial/south.html

You can alternatively clean install Windows 8.1 if you desire, by creating bootable installation USB using Microsoft Windows media creation tool.


Regards

Visruth

View solution in original post

9 REPLIES 9
HP Recommended
Hi,


It costs $60 approximately

See this: http://www8.hp.com/in/en/support-drivers/contact-centers/commercial/south.html

You can alternatively clean install Windows 8.1 if you desire, by creating bootable installation USB using Microsoft Windows media creation tool.


Regards

Visruth
HP Recommended
Hi
Could you please, guide me how to create bootable installation USB using Microsoft Windows media creation tool. If possible please send me steps to follow, thanks
HP Recommended

Follow this tutorial: Option 1
https://www.eightforums.com/tutorials/18309-windows-8-windows-8-1-iso-download-create.html

Additional drivers download from your HP support page.

HP Recommended
Hi Visruth,
Thanks for your useful information. So I no need to spend money for recovery. Step one I need to download windows os iso image from their website, copy in either USB r dvd and followed by inserting that go to boot setup and change to boot from USB r dvd and follow the steps.... is that right.. So no need of product key it automatically fetches from my pc UFEI..
HP Recommended

Yes.

HP Recommended
Thanks. Will follow the same. If something thing arises let u know
HP Recommended

You're very welcome.

Let me know how it goes.

HP Recommended
Hi,
I followed the same what u said. I installed new os Brother, it worked. Many thanks for your guidance.
HP Recommended

Glad it worked for you!

You're very welcome.

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