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HP Recommended

Dear VH2000.  Thanks for your response. 

 

 It should be the latest version of Win 10.  I switched from Win 7 to Win 10 in mid November.  Also, I have updated it since them. 

 

I will do as you ask, but I don't have the computer with me right now..  

 

This string is getting very long.  I would suggest I start a new posting sequence.    JC

HP Recommended

Version is 21H2 (OS Build 19044.1348).

 

How do I update to 1387?

HP Recommended

It's this

https://www.catalog.update.microsoft.com/search.aspx?q=kb5007253

 

But you get it with the December Windows update automatically. 

HP Recommended

 

To VH2000 021221 Opening new topic at HP Support

I'll try it in an hour or two on the op sys update. In the meantime, because this string got too long, I opened a new topic at https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Problem-Win-10-Hibernation/m-p/.... Please do a comment there to open it up. JC

HP Recommended

VH2000, I am waiting for your reply at the new posting.  JC

HP Recommended

Hy There!

 I have also an HP Notebook, Intel Atom 2GB RAM. The first problem with my HP Notebook is that whenever I start my Notebook in the middle of starting setup my system got hanged but when I restart the Notebook it works smoothly. And the second problem is that when I open any Website's URL my HP Notebook again got hanged. Kindly suggest me solution to all these problems. Do you say My Notebook is required to increase RAM to run smoothly?

HP Recommended
HP Recommended

You might be experiencing the same problem I have.  Did you recently change from Win 7 to Win 10?

HP Recommended

Dear CH56, Is your system the small Netbook?  Are you using Win 10?  My problem started when I changed from Win 7 to Win 10.  We may have the same problem.  Tell me more.  JC

HP Recommended
  1. On your keyboard, press the Windows logo key and type cmd. Then click on Command Prompt and click Run as administrator
  2. Type powercfg.exe /hibernate off && powercfg.exe /hibernate on and press Enter.
  3. Again, try to put your PC to sleep and wake it up to see if it functions properly
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