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08-17-2022 06:37 AM
The laptop turns on and freezes when the HP icon is shown. The operating system does not start. Sometimes a blue recovery screen appears when you turn it on. Nothing happens when you try to restore. I made a diagnosis, it shows that the error is in the short Dst. Boot device not found. Asks to install the operating system. Failure id: QBQ80J-96VB75-XD7W36-60UN03
08-17-2022 10:16 AM
Sorry to hear that you are having problems ... I would like to help you.
Please repeat <HP Diagnostics> and do Long DST (drive self test)
Please report your results ( pictures of status and error messages )
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