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‎02-25-2019 08:41 AM

HP Recommended
Product: Probook 4540s
Operating System: Microsoft Windows 10 (64-bit)

I Have a Probook 4540s it's very old But decided I will start using it. After a few days of usage, windows start crushing It shows the windows blue Screen error code that something went wrong. I tried reinstalling windows but it didn't work. Can anybody How to Fix it Or at least the reason why its happing... #ThanksInAdvance

2 REPLIES 2

‎02-25-2019 09:36 AM

HP Recommended

Hi,

Try performing hardware diagnostics on the PC at boot. Try the fast test. Look under heading performing tests when Windows does not start in the HP doc below:

https://support.hp.com/us-en/document/c03467259

 

It could be a problem with the hard drive.

When you tried reinstalling Windows, what did not work?

 

Let me know,

David

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‎02-25-2019 12:57 PM

HP Recommended

I tried Diagnosis It only Found Battery low health Nothing else And I mean by it didn't work means that reinstalling windows didn't fix my problem. 

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