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‎07-20-2019 04:18 PM

HP Recommended
Product: Probook
Operating System: Microsoft Windows 10 (64-bit)
My pro book laptop is not turning on but its charging with the battery. I remove the battery and I try plugging the AC adapter directly, then its start blinking, I tried putting it on, but its not coming up. I tried the 30 seconds trick by removing the battery and charger, but its all the same. Please, I need an urgent solution to this. Thank you!
3 REPLIES 3

‎07-21-2019 01:36 PM

HP Recommended

Hello @Larry911 

 

Thank you for posting in the HP Support Community.

 

Could you please clarify what you mean by blinking ?

 

There is a special TKB article for such issues -> please check it out >> https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Notebook-will-not-Start-Please-help/ta-p/6899...

 

Let me know how it goes

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎07-21-2019 03:22 PM

HP Recommended

What I meant by blinking is that anytime I insert the AC adapter without the battery, it blinks a green and red light simultaneously. I tried putting putting it on, but it wont come up

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‎07-22-2019 11:02 AM

HP Recommended

Hello @Larry911 

 

Thank you for the clarification.

 

Can you identify how exactly it blinks ? Any pattern you may notice ?

 

Blinking may be a sign of a serious hardware problem, or BIOS issue. The way the PC blinks will help you identify what is wrong. This is computer's way of telling you what is wrong.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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