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Notebook will not Start. Please, help !

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Question

My Notebook will not start, what can I do?

Answer

Ensure the basics - power, battery charge, etc.
A good thing to try first is a hard reset of the computer. The steps are different depending on if your battery is removable or not. See https://support.hp.com/us-en/document/ish_2026006-1490761-16 for steps and videos that cover this easy step
If you are still having boot problems, walk through the steps in the online troubleshooting here.
Follow the appropriate steps that fit your case to attempt to fix the issue

If your computer still cannot start despite exhausing all the steps, it may need to be serviced. Please, post in the HP Community for assistance - include as many details as possible. Make a different between "Notebook does not start" or "My Windows does not start"

We would like to encourage you to post a new topic in the community so our member will be able to help you as well, here is the link to post.

Be alert for scammers posting fake support phone numbers and/or email addresses on the community.

If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

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