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‎02-24-2021 12:10 PM

HP Recommended
Product: HP 15-g020dx Notebook PC (ENERGY STAR)

I have an old HP Notebook that still functions but very, very slowly.  I've loaded updates and already performed the HP Diagnostic online.  No problems showed, however the computer can take a long time, up to minutes, just to open a file or program.  It also freezes for a short time intermittently, such as when writing in Word.  Is it possible to improve the speed?   If so, how?  Thank you.

1 REPLY 1

‎02-24-2021 01:29 PM

HP Recommended

@Jeremy44 

 

The specs of your machine is

          https://support.hp.com/au-en/document/c04493615

 

It has slow CPU, slow disk and small RAM. Due to mall RAM therefore system will page/swap to disk which causes the slow disk spinning to dead. My suggestion

 

1. Increase RAM:  It only has 1 slot of RAM, you can replace existing 4G with 8GB (max) using the following compatible RAM:

            https://www.crucial.com/memory/ddr3/ct102464bf160b/ct6640090

 

2. Upgrade HDD: Because you can't add more RAM to more than 8GB, you need a faster disk. You can upgrade your slow  1TB 5400RPM hard drive to 1TB 2.5" SSD using the following compatible drive

            https://www.crucial.com/ssd/mx500/ct1000mx500ssd1/ct11499487

    or    https://www.samsung.com/au/memory-storage/sata-ssd/ssd-870-qvo-sata-3-2-5-inch-1tb-mz-77q1t0bw/

 

Regards.

 

 

BH
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