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HP Recommended
Hp pavilion g7
Microsoft Windows 10 (32-bit)

I had this laptop for a long time and it never gave me problems but i opened it up to put 16gb of ram cause it was getting slow and when i turned it back on again this error popped up and is saying its missing the product name serial number product number and system CT number and its fine cause i can still see them they are not scratched out or anything i just need to know how to enter them.

1 REPLY 1
HP Recommended

Also i would not mind having to delete everything and have to wipe it, the only thing is i don’t remember my windows product key.

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