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03-04-2021 06:44 PM
Product: Hp pavilion g7
Operating System: Microsoft Windows 10 (32-bit)
I had this laptop for a long time and it never gave me problems but i opened it up to put 16gb of ram cause it was getting slow and when i turned it back on again this error popped up and is saying its missing the product name serial number product number and system CT number and its fine cause i can still see them they are not scratched out or anything i just need to know how to enter them.
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